The Willow House

The staff, the location ,the comfort, the size of the room, the amount of diy breakfast you get. How the cleaning staff looked after our room, clean luxury towels for a 3 star hotel, scoring 8 + there was little wrong. 10 out of ten for letting dogs stay, and how much everyone are animal lovers. Friendliness get 11 from ten ,everyone where so friendly, and went out of there way to make our stay as good as they could . The pub part and dining room is wonderful, very historic low ceilings with a foot square beams a massive fireplace is the centre piece of the dining room. The building is the second oldest building in watton so we got told,or was it the area not watton . It's been a long four days. There is a hugh amount of outside seating at the front which is very well presented The tables on the raised grassed area must seat at least 8, some of this area is under cover and more improvement where being made .a Muriel was being painted on the back wall. The car park is at the front enough room for around 10 may be 12 cars . This place rates high for a 3 star hotel and there are a few little dislike but if you want to visit the area this is a very good place to stay if your budget allows . The cost of the stay was reasonable in these times of high prices and cost of living price increases. One thing I must say is how well the communication was prior to our arrival . We was kept up to date with everything as our questions where answered quickly The Town of watton has many independent shops and the high street has a varied selection of coffee shops cafes pubs clothes and produce. Failing that there is a Tesco at the main crossroads especially for that last minute item you forgot , as you where so busy looking in everyshop and taking to the extremely friendly residents of watton as you walked up the high street

Location was excellent for our purposes + easy walk to town. Quiet, clean and spacious room, Really liked microwave, toaster, and the little fridge provided together with light breakfast (real)milk,bread and butter, fruit juice,cereals and spreads + ample beverages. Staff were friendly and helpful

I have stayed in this hotel few times and the room and all staff is very friendly and goes above and beyond to help. The food is out of this world. This time I decided to have hot breakfast and now I regret if that I didn’t do it on my previous stays. The gentleman that served me breakfast was so polite and genuinely friendly. I would definitely come back here again.

I stayed for one night unexpectedly as was far from home and couldn't go home as had a meeting the next day so would take to long on public transport to get home and come back. It was good that could be booked online and I could go to hotel room almost straight away I had had a very stressful week so to just chill out was good.

Excellent complimentary breakfast. Choice of cereals, bread for toast, choice of jams, yoghurt, milk for drinks, biscuits, tea, coffee, hot choc. Toaster kettle and mini fridge in room. This is our 2nd visit here as we come to Thetford to visit a friend.